FAQ

Here are answers to some of the questions we receive most often.

How do I place an order?

Once you find a piece you love, simply contact us through WeChat or Instagram with the item name and preferred size. We'll confirm availability and guide you through the next steps.

What payment methods do you accept?

We currently accept Zelle and PayPal. Orders are confirmed once payment has been received.

Do you ship within the United States?

Yes, we currently ship within the United States.

How long does shipping take?

In-stock orders are typically prepared and shipped within 1–2 business days after payment confirmation. Delivery times may vary depending on your location.

Do you offer pre-order pieces?

Yes. Selected styles may occasionally be available on a pre-order basis. Full payment is required to secure a pre-order item.

I'm not sure about sizing. Can you help?

Absolutely. Feel free to send us your height, weight, and usual clothing size, and we'll gladly recommend the most suitable size for you.

Are your pieces true to size?

Sizing may vary slightly between brands and styles. We recommend checking the size guide provided on each product page or reaching out for personalized sizing advice.

Can you help me choose an outfit?

Yes. Whether you're shopping for a vacation, special occasion, birthday, date night, or simply refreshing your wardrobe, we'd be happy to suggest pieces that suit your needs.

What is your return policy?

We accept returns or exchanges for confirmed quality-related issues. For sizing concerns, exchanges may be accommodated when inventory permits. Approved returns and exchanges are issued as store credit.

Can I cancel a pre-order?

Pre-orders cannot be cancelled once confirmed. Please ensure all details are correct before placing your order.

Still have questions?
Feel free to reach out through WeChat or Instagram. Whether it's sizing, styling, availability, or finding the right piece for an upcoming occasion, we're always happy to help.