How it works?
At this stage, PALISSE operates through a personalized ordering experience.
Our website serves as a curated collection of pieces we love, while orders are placed directly through WeChat or Instagram. This allows us to provide more attentive support with sizing, styling recommendations, availability, and delivery details before your order is finalized.
1. Discover Your Piece
Browse our collection and find the pieces that speak to you.
Once you've found something you love, simply note the product name, preferred size, and any color or style details.
2. Reach Out
Contact us through WeChat or Instagram with the item you'd like to purchase.
WeChat: pal1sse_7254773
Instagram: [Insert Instagram Handle]
Not sure about sizing or fit? We'd be happy to help recommend the most suitable option for you.
3. Confirm Your Order
We'll confirm availability, sizing, pricing, and payment details before proceeding.
For in-stock items, inventory will be reserved once payment is received.
4. Secure Payment
We currently accept payment via Zelle and PayPal.
Once payment has been received, your order will be confirmed and prepared for shipment.
5. Shipping
We currently ship within the United States.
Shipping details and estimated delivery times will be provided during the order process.
6. Pre-Order Pieces
Selected styles may occasionally be available on a pre-order basis.
Pre-order items require full payment in advance and cannot be cancelled once confirmed. Estimated arrival times may vary, and we will keep you updated throughout the process.
7. Returns & Exchanges
We accept returns or exchanges for confirmed quality-related issues.
For sizing concerns, exchanges may be accommodated when inventory permits. All approved returns or exchanges are issued as store credit.
Finding the right piece matters more than buying more pieces.
If you have any questions about sizing, styling, availability, or outfit recommendations, feel free to reach out. We're always happy to help.